FAQ

• How do stations work? Plug in your EV, follow on-screen instructions, and start charging. Payment is processed automatically.
• Differences between charger types: Level 2 chargers are ideal for daily use, while DC Fast Chargers provide rapid charging for busy locations.
• Costs, revenues, and benefits: Hosting a station can generate passive income and attract more visitors to your property.

Support Contacts

• Driver support: support@fastech.com.hk
• Host support: hosts@fastech.com.hk
• Sales: sales@fastech.com.hk
• Billing: billing@fastech.com.hk

Guides & Resource Center

• Installation considerations: Ensure proper electrical capacity and accessibility for all users.
• Maintenance tips: Regularly inspect cables and connectors for wear.
• Safety & compliance: Follow all local codes and safety guidelines.
• Blog, webinars, case studies, glossary: Visit our Resource Center for the latest updates and educational content.